Fiyrr
Fiyrr
Fiyrr ships with the services to make the suite stick on site — structured implementation, hands-on training, dedicated support, and custom development where your SOPs need it.
Your implementation engineer maps your cost codes, approval chains and drawing sets into Fiyrr, migrates the live project record, and runs a phased go-live — typically three weeks for a single project, longer for a portfolio rollout.
Training runs on your own live project — foremen learn field reporting on their own daily log, planners learn the schedule module on your own programme — so the first day of use is also the last day of training.
Every account keeps a named support engineer who already knows your project structure — not a ticket queue that starts from zero each time. Response times are tiered by issue severity and covered in your SLA.
Where a workflow doesn't fit an existing module cleanly, our development team builds it — ERP and accounting integrations, custom approval chains, or bespoke reporting formats for a specific client or regulator.
A phased structure that keeps a rollout from stalling in the middle.
| Phase | Duration | What happens |
|---|---|---|
| Discovery | Week 1 | Cost codes, approval chains and current tools are mapped with your PMO. |
| Configuration | Weeks 2–3 | Fiyrr is configured to your project structure; live data is migrated. |
| Training | Week 3 | Site and office teams are trained together, on real project data. |
| Go-Live | Week 4 onward | Your implementation engineer stays assigned through two reporting cycles. |
| Ongoing Support | Continuous | Handoff to a named support engineer for the life of the contract. |
Tell us your project count and current tools — we'll propose a phased plan.